Refund Policy

Glowoutlet Refund & Exchange Policy

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At Glow Outlet, we take pride in offering authentic, luxury skincare products. To protect the safety and integrity of our items, please note:
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• We’re unable to offer refunds, returns, or exchanges once your order has been delivered and received.

• Your satisfaction is still important to us! If your item arrives defective or wrong, please contact us within 48 hours of delivery with photos, and we’ll review the situation promptly.

• All sales are final and non-refundable. In the rare case that a refund is approved, it will be processed within 1–3 business days.

• By shopping with us, you’re getting genuine products at exceptional value, and we appreciate your understanding of our no‑return policy.​

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To start a refund or exchange request, please contact us on telegram @glowoutlet or on instagram @glowoutlet.shop with your order number and details.

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Glowoutlet Legal Disclaimer

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1. Product Authenticity
   We are not the manufacturer of the brands we carry. All product names, logos, and trademarks are the property of their respective owners and are used for identification purposes only.
    

2. Product Information
   Product descriptions and ingredient lists provided on our website are for informational purposes only and are based on information provided by the manufacturers. While we strive for accuracy, Glowoutlet does not warrant that product descriptions, colors, or other content are error-free, complete, or current.
    

3. Skin Sensitivities & Allergies
   Skincare results may vary depending on individual skin type, usage, and other factors. Customers are responsible for reviewing product ingredients and directions before use. Glowoutlet is not liable for any adverse reactions, allergies, or misuse of products purchased from our store. We recommend performing a patch test before using any new skincare product.
    

4. Medical Disclaimer
   Products and information available through Glowoutlet are not intended to diagnose, treat, cure, or prevent any disease. They should not be considered a substitute for professional medical advice. Customers should consult with a qualified healthcare provider regarding any medical conditions or concerns before using new skincare products.
    

5. Limitation of Liability
   To the fullest extent permitted by law, Glowoutlet shall not be held liable for any damages, injuries, or losses arising from the use or misuse of products purchased from our store.